Issues connecting to SFTP server on filezila using keyfile- Ubuntu 16.04

by may m   Last Updated January 12, 2018 23:01 PM

I'm trying to have access to a server (I'm given a userID and the hots server) I'm trying to connect to it using the private key ( the public key was sent to them to set everything up), and I don't have any password. Should I ask for a password, even though I use the key file? I don't know what I'm doing wrong, but the first try I got a "type your password window", which I thought it's for the private key, which was related to the key ring I created some time ago. I have created other public keys on my computer as well, so don't know if they get mixed up.

Any help would be greatly appreciated.

Command:    Trust new Hostkey: Once
Command:    Pass: 
Error:  Authentication failed.
Error:  Critical error: Could not connect to server

    enter code here

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