IBM Note asking for user id file during setup

by ArchieTiger   Last Updated January 12, 2018 09:00 AM

I have a test Domino server and client machines. I have problem trying to setup IBM Note on a client machine using the admin credential(e.g. John Doe). After putting Name (John Doe) and Server name, its asking for the user id file as shown below:

enter image description here

I've confirmed client machine is able to ping the domino server, also I was able to open the domino server web administrator on client browser with same credential. But one thing I observed during Note setup (in case its related), I was only able to connect using the hostname of domino server. It refused to connect using just the server name in the format: mydomino01/hrteam.

Earlier on, I setup IBM Note on a Macbook with same credentials and without it prompting me for user id file, I put in the password and it was able to access domino server. I've found a user.id file in my Mac's IBM Notes Data, can I simply import this file into this new client's IBM Notes Data directory?

Notes.ini in my My Domino server:

Directory=/local/notesdata
KeyFileName=/local/notesdata/server.id
KeyFileName_Owner=CN=mydomino01/O=hrteam
CertifierIDFile=/local/notesdata/cert.id
MailServer=CN=mydomino01/O=hrteam

I'm confused about what to do next,how to resolve this issue?



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