Dial pad not responding after calls starts

by JonDon   Last Updated January 14, 2018 04:11 AM

I'm using the default Phone app and am able to make calls. The trouble is with automated systems (e.g. "press one to speak to xyz...press two to...") I cannot enter the dial pad anymore. If I do go back to the dialpad screen, it shows as if no call is in progress and the buttons do nothing. I tried reinstalling Phone but it didn't help.

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